History and Commitment to the Community

CoServ Electric has a rich history of serving North Texas since 1937. As an electric cooperative, CoServ is dedicated to providing reliable electric and gas services to the community. When you choose CoServ Electric as your energy provider, you not only benefit from their exceptional services but also become part of a strong and supportive community.

Since its founding in 1937, CoServ Electric has been committed to meeting the energy needs of North Texas residents. Over the years, they have grown to become one of the largest electric cooperatives in the country, serving over 425,000 combined electric and gas meters across seven counties.

CoServ Electric’s commitment to the community goes beyond providing energy services. They believe in investing in the future of the community by supporting education. Through their academic initiatives, CoServ provides students, teachers, and staff at schools in the area with educational opportunities that may not be available otherwise.

CoServ Electric’s dedication to the community is evident in their involvement and support of various community programs and events. They actively participate in community outreach programs, charitable initiatives, and local events, demonstrating their commitment to making a positive impact in the lives of their customers and neighbors.

By choosing CoServ Electric as your energy provider, you are not just getting reliable and affordable energy; you are also contributing to the growth and development of the community. CoServ Electric’s long-standing history and commitment to the community make them a trusted and reliable choice for your home’s energy needs.

For more information about CoServ Electric and their commitment to the community, visit their website.

Reliable Electric and Gas Service

CoServ Electric is dedicated to providing reliable electric and gas services to the residents of North Texas. With a strong commitment to customer satisfaction, CoServ ensures that your home will have a consistent and uninterrupted energy supply, giving you peace of mind.

When it comes to delivering electricity and gas, CoServ Electric goes above and beyond in terms of reliability. Their extensive infrastructure spans across parts of seven North Texas Counties, allowing them to serve a large number of households. This means that no matter where you live in their service area, you can count on CoServ Electric to meet your energy needs.

One of the key factors that sets CoServ Electric apart is their impressive SAIDI (System Average Interruption Duration Index) score. For the year 2022, CoServ achieved a SAIDI score of 31.2, surpassing their score from the previous year by over 3 points. This score reflects the average amount of time that CoServ Members experienced power outages. A lower SAIDI score indicates better reliability, and CoServ Electric is consistently working to improve this score year after year.

CoServ Electric’s dedication to reliability translates into a seamless experience for you as a consumer. You can trust that your home will have a continuous supply of electricity and gas, ensuring your comfort and convenience. Whether it’s powering your appliances, heating or cooling your home, or providing hot water, CoServ Electric is committed to keeping your energy flowing.

In addition to their commitment to reliability, CoServ Electric strives to provide exceptional customer service. Their team is readily available to address any concerns or issues and is dedicated to resolving them promptly. With CoServ Electric, you can have confidence in their ability to deliver reliable service and support whenever you need it.

Choose CoServ Electric for your electric and gas needs and experience the peace of mind that comes with reliable energy service. With their commitment to customer satisfaction and a track record of reliability, CoServ Electric is the trusted choice for residents in North Texas. Join the thousands of satisfied customers who rely on CoServ Electric to power their homes and enjoy uninterrupted energy supply year-round.

For more information about CoServ Electric’s reliable electric and gas services, visit their website.

Convenient Payment Options

Paying your electric bill has never been easier with CoServ Electric. You have access to a wide range of convenient payment options that make managing your energy bills a breeze.

  1. Online Payment through the CoServ App: CoServ Electric understands the need for flexibility and convenience in today’s digital age. With the CoServ app, you can easily pay your bill online with just a few taps on your smartphone. The app also provides features to help you manage your energy usage and more.
  2. Auto-Pay: Don’t worry about forgetting to pay your bill ever again. CoServ Electric offers an auto-pay option that automatically deducts the amount due from your chosen payment account each month. This hassle-free option ensures that your bill is always paid on time.
  3. Mail: If you prefer the traditional method of mailing in your payments, CoServ Electric allows you to pay your bill by mail. Simply send in your payment using the provided envelope and include your account information on the check.
  4. Phone: CoServ Electric understands that some customers may prefer to make their payments over the phone. That’s why they offer a convenient phone payment option. Simply call their dedicated customer support line and follow the prompts to make a payment using your debit/credit card.
  5. Bank Draft: CoServ Electric provides the option of setting up a bank draft for your electric bill payments. This means that the payment amount will be automatically deducted from your bank account on the due date, saving you time and effort.
  6. MoneyGram: CoServ Electric partners with MoneyGram to provide an additional payment option. You can visit a MoneyGram location near you to make your payment, ensuring that you have a range of choices that suit your needs.

With these payment options, CoServ Electric aims to provide flexibility and convenience to its customers. Whether you prefer the convenience of online payment, the peace of mind of auto-pay, or the traditional methods of mail and phone, CoServ Electric has you covered. They understand that managing your energy bills should fit seamlessly into your lifestyle, and these payment options make it easier than ever before.

Transparent Residential Electric Rates

At CoServ Electric, we believe in providing transparent and straightforward residential electric rates. We understand that our customers value clarity and want to know exactly what they are paying for when it comes to their energy bills.

When you choose CoServ Electric as your energy provider, you can rest assured knowing that our rates are clear and inclusive. Our residential electric rates include both energy charges and wires (transmission and distribution) charges. This means that you don’t have to worry about any hidden fees or additional costs.

One of the benefits of being a CoServ Electric customer is the ability to choose the rate plan that best suits your needs. We offer a variety of rate plans, allowing you to find the one that aligns with your energy consumption and budget. Whether you prefer a standard rate or a specialized plan, we have options that cater to every household.

In addition to our flexible rate plans, we also offer Billing Programs to simplify your life. You can combine your chosen rate plan with one or more of our Billing Programs to streamline the payment process and make managing your energy bills easier than ever before.

Our goal is to make the process of understanding and managing your residential electric rates as simple and transparent as possible. We want to empower our customers with the knowledge they need to make informed decisions about their energy usage and expenses.

If you have any questions or need assistance in choosing the right rate plan for your household, our dedicated customer support team is available 24/7 to help. We pride ourselves on providing exceptional customer service and ensuring that our customers’ needs are always a top priority.

Choose CoServ Electric for transparent residential electric rates and experience the peace of mind that comes with knowing exactly what you’re paying for. Join our community of satisfied customers and let us power your home with reliability, transparency, and exceptional service.

Accessible Customer Service

CoServ Electric understands the importance of accessible customer service. As a company that prides itself on exceptional customer care, CoServ Electric goes above and beyond to ensure that all customers receive prompt and helpful solutions to their energy-related questions and concerns.

With CoServ Electric, you can reach out to their dedicated customer support team at any time, day or night. As they operate 24/7, you never have to worry about not being able to get immediate assistance when you need it the most.

CoServ Electric’s customer support team is known for their professionalism and knowledge. Whether you have a question about your energy bill, need assistance setting up a new service, or require help troubleshooting an issue, the team is always ready to provide the guidance you need.

And it’s not just about being available; CoServ Electric goes the extra mile to ensure that every customer feels valued and prioritized. They understand that each customer has unique needs and concerns, and they take the time to listen and address them with care and attention to detail.

CoServ Electric also offers multiple channels for customer communication. You can reach out to them via phone, email, or live chat on their website. They even have a support box where you can submit your questions or concerns directly. Whatever method you choose, you can expect a prompt and helpful response.

In addition to their excellent customer service, CoServ Electric also provides resources and tools to help customers manage their energy usage and make informed decisions. They offer energy-saving tips, information on conservation programs, and assistance in understanding your energy consumption patterns.

Overall, CoServ Electric’s commitment to accessible customer service sets them apart as an energy provider. They prioritize their customers’ needs and strive to exceed expectations with their attentive support, reliable assistance, and dedication to customer satisfaction.

If you have any questions or need assistance with your energy service, don’t hesitate to reach out to CoServ Electric’s customer support team. They are always ready to provide prompt and helpful solutions, ensuring that your experience as a customer is nothing short of excellent.

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